Haylock Media Haylock Video Production

About Us
Haylock Media (trading name of P J Haylock Ltd) are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the address on the contact page.

Our Contact details:
P J Haylock Ltd
Barking Road
Phone: 01449 720228
Email: see contact page
Company Registered in England
Company Number: 1211996
Registered Office: Oakhill, Barking Rd, Barking, Ipswich, IP6 8HG

Making a purchase
Making a purchase could not be easier. We can only accept orders from within the UK. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Proceed to Shopping Cart' and you will be asked for a few details that we need to be able to complete the order. We accept credit and debit card payment online via RBS WorldPay. You may send your credit card information via phone if you prefer.

When confirmation of your order/payment is received we will indicate acceptance of your order, and hence a contract between us will exist. We will advise of dispatch by email. If we are no longer able to supply a particular product for any reason we will contact you and advise of its expected delivery date or make full prompt repayment if you prefer. Normally all DVDs are available ex stock.

We normally despatch your order within one working day via Royal Mail post. We are only able to deliver within the UK. Delivery cost is £2.00 per order. Orders over £100 are delivered free.

Prices include VAT at the current UK VAT rate. Vat Reg. No: 283 2052 75

Credit Card Security
When your order is placed at our website, credit card payments are made via the RBS WorldPay secure webserver. We do not hold or have access to your card details.

We guarantee your satisfaction. Should you find that any DVD is faulty and does not play correctly within 30 days of purchase we will replace FOC upon return. In the unlikely event of a problem please email or phone us prior to return so that we can offer assistance..

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at www.hmso.gov.uk/si/si2000/20002334.htm The DVDs are supplied sealed in a clear wrapper, please check and read the details on the DVD cover to make sure it is the correct title before opening. If you wish to return any item please contact us for assistance. Upon return a refund will be made to your card account.

Contacting Us
If you need to reach us, please contact us using the information provided on our contact page.

We do not disclose buyers' information to any third parties.


       Haylock Media is the trading name of P J Haylock Ltd - Company Registered in England - No.1211996